Privacy Policy

This Privacy Policy, provided by Robvens, outlines our practices concerning the collection, use, and disclosure of personally identifiable information obtained from users of our website, located at robvens.com. By utilizing our Site, you are granting consent to the processing of your information as described in this Privacy Policy, both now and as it may be amended by us in the future. The term "Processing" encompasses activities such as employing cookies on a computer or handling information in various ways, including collecting, storing, deleting, using, combining, and disclosing data, all of which occur in the United States. If you reside outside the US, please be aware that your personally identifiable information will be transferred to the US, where it will be processed and stored in accordance with US privacy standards. In this Privacy page, we, 'our,' and 'us' refer to Robvens, more commonly known as robvens.com. To access our company's contact details, kindly refer to this Contact.

Information Collection and Usage

Our primary objectives in collecting personally identifiable information are to offer the products and services available through the Site, communicate with you, and manage registered user accounts, where applicable. We gather personal information through multiple channels and sources, such as:
  • Directly from You: When you request information about our products or subscribe to our email mailing list through our websites.
  • Website Interactions: When you use our websites, view our emails, or engage with us via computer or mobile devices (collectively referred to as "Sites"), we and our service providers may collect personal information such as IP addresses, browsing history, and other internet activity data.

Information Collected During Registration

To gain access to specific restricted sections of the Site, users may be required to become registered users and provide specific personally identifiable information to Robvens. This occurs when you sign up for our Service or request to receive marketing materials and information. The information collected may include your IP address, full user name, password, email address, city, time zone, telephone number, and any other information you choose to provide.

Use of Contact Information

The data detailed above on this site serves a range of objectives, which encompass:
  • Improving user experiences and delivering personalized content.
  • Sending electronic newsletters and facilitating user involvement in polls, surveys, message boards, and forums.
  • Generating summarized reports on user demographics and traffic trends for the benefit of advertisers, sponsors, and partners.
Complying with applicable laws, legal processes, and ensuring the safety of our users and the public. Additionally, we may use your contact information to market our products and services, including our Service, and provide you with related information. If, at any point, you no longer wish to receive such communications, you can unfollow us or follow the unsubscribe instructions provided in our communications.

Log Data

When you visit our Site, our servers automatically record information that your browser sends whenever you access a website, known as "Log Data." Log Data may include your IP address, browser type, the domain you are visiting from, the web pages you visit, search terms used, and any clicked advertisements. We utilize Log Data to monitor Site and Service usage, as well as for technical administration. Your IP address is not associated with any personally identifiable information unless there is a violation of our Terms of Service.

Cookies

In contrast to many websites, we utilize "cookie" technology to acquire additional insights into website usage and enhance our Site and Service. A cookie is a small data file that is transferred to your computer's hard drive. We want to emphasize that we don't use cookies to collect personally identifiable information. Robvens may employ both session cookies and persistent cookies to gain a deeper understanding of how users interact with the Site and Service, to monitor comprehensive usage trends, and to implement improvements. A session cookie empowers specific features on the Site and Service and is automatically deleted when you exit the Site. Conversely, a persistent cookie persists even after you close your browser and may be employed during subsequent visits to the Site. You retain the option to eliminate persistent cookies by following the instructions in your web browser. While most Internet browsers are configured to accept cookies by default, you can customize your settings to either reject cookies or receive a prompt before accepting them from websites you visit.

Information Sharing and Disclosure

Email addresses and phone numbers are collected solely for site-related purposes, and we do not share them with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Compliance with Laws and Law Enforcement

Robvens collaborates with government, law enforcement officials, and private parties as needed to enforce and comply with the law. We may disclose your information if we believe it is necessary or appropriate to respond to claims, legal processes (including subpoenas), protect Robvens and rights, ensure public or individual safety, prevent or stop illegal, unethical, or legally actionable activities, or comply with the law.

Security

Robvens prioritizes the confidentiality of your personally identifiable information and implements administrative, physical, and electronic measures to protect your data from unauthorized access. In the event of a security breach involving your unencrypted electronically stored personal data, we will notify you as soon as possible via email or conspicuous posting on this Site, in accordance with legal requirements.

Policy Regarding Children

Our Site is not directed at individuals under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will promptly delete such information from our records.

Adherence to the Do-Not-Call Registry 

Consumers have the fundamental right to include their telephone numbers in the National Do Not Call Registry, which, as a general rule, pertains to any scheme, initiative, or effort aimed at selling products or services via interstate phone communications. Nonetheless, when a company maintains an established business relationship with a consumer, they are permitted to make phone calls to that consumer for a duration of up to eighteen (18) months following the consumer's most recent purchase, delivery, or payment. Additionally, the company may reach out to the consumer for a period of up to three (3) months after the consumer submits an application or inquiry to the company, irrespective of whether the consumer's number is registered on the National Do Not Call Registry.

Opt-Out Policy

We offer users various choices whenever it's feasible, including the following:
  • Choosing not to register on our website or receive electronic newsletters or emails.
  • Opting out of engagement in particular interactive features like message boards, forums, surveys, and polls.

Opt-Out / Opt-In Procedures for Communication

We may market our products and services through email, SMS text messages, or telephone to individuals who have expressly given their consent through our Site's online forms or opt-in process. Our members have the option to unsubscribe from receiving these communications at any time. If you wish to have your information removed from our database and stop receiving future communications, please provide your details via email. Email addresses and phone numbers received in opt-out requests will be included in our internal Do-Not-Contact registry within ten days unless we receive further communication from you indicating your desire to continue receiving communications from us.

California Privacy Rights

Residents of California can request information about the categories of information shared with third parties as well as the entities receiving the information. We comply with the opt-out option. Please refer to the OPT-OUT POLICY section for more details.

California "Do Not Track" Law

Our website does not respect "Do Not Track" signals sent by users' browsers. We do not gather or permit the gathering of nonpublic personally identifiable information related to users' online activities, except as outlined in connection with Google Analytics.

Changes to This Policy

Each version of the Privacy Policy will apply to information collected while it is in place, regardless of why it is updated. For any changes to this Privacy Policy, please refer to it regularly.

Your Consent

When you furnish us with your details, including your name and contact information such as your email address and phone number, they will be automatically included in our contact list. By providing this information, you are consenting to receive communications from us through telephone, email, or text messages unless you decide to opt out of one or all of these communication methods. You will only continue to receive these communications from us for as long as you agree to them. By using our website, you affirm your consent to the information collection and utilization outlined in this Privacy Policy by Robvens. We highly value your privacy and are dedicated to ensuring the secure and transparent handling of your data.